Each patient's experience at our practice is important to us. As we strive to
provide the highest level of care, we value feedback on all aspects of the patient experience. This
MedicalGPS patient experience survey measures patient satisfaction from the time the appointment was
made to the time the patient spent with the provider.
Visit Preparation: Measures how courteous, respectful and friendly the clinical
staff was during the patient's visit.
Provider Listened: Measures how carefully the provider listens to the needs of each and every patient.
Office Wait Time: Measures how satisfied the patient was with wait time during
Patient Recommendation: Measures how likely the patient is to recommend this
practice to family and friends.
Gwen Givens, MSN, is a nurse practitioner with Midwest Heart & Vascular Specialists at Menorah Medical Center in Overland Park, Kan. Gwen has held a variety of nursing leadership roles over the course of her 20-year career, with clinical nursing skills encompassing acute care cardiology, emergency care, neurology, orthopedics, surgery psychiatry and long term care. She has specialized training in adult-gerontology acute care. In addition to her clinical expertise, she is highly skilled in patient education and communication around health promotion, disease prevention and medication safety. Gwen is a consummate team player and a crucial member of the healthcare team, but is also able to quickly assess patient conditions and progress and make evidence-based diagnoses and treatment recommendations. She is a member of the American Nurses Association.
Midwest Heart & Vascular Specialists - Overland Park