Each patient's experience at our practice is important to us. As we strive to
provide the highest level of care, we value feedback on all aspects of the patient experience. This
MedicalGPS patient experience survey measures patient satisfaction from the time the appointment was
made to the time the patient spent with the provider.
Visit Preparation: Measures how courteous, respectful and friendly the clinical
staff was during the patient's visit.
Provider Listened: Measures how carefully the provider listens to the needs of each and every patient.
Office Wait Time: Measures how satisfied the patient was with wait time during
Patient Recommendation: Measures how likely the patient is to recommend this
practice to family and friends.
Mary Kay Shoemaker, NP-C, is a cardiothoracic and vascular nurse practitioner with Midwest Heart and Vascular Specialists in Overland Park, Kan. She is affiliated with Overland Park Regional Medical Center. Mary Kay has more than 30 years of experience, serving for much of that time in critical care and ICU, with specialized expertise in cardiothoracic and vascular surgery. In her current role, she partners closely with patients to determine the appropriate, optimum treatment plan for their condition. She excels at patient management -- diagnosis, treatment , ongoing care -- for those with chronic and acute conditions, as well as education and communication for patients and their families.